Shipping & Returns
-
Due to the nature of our small-batch, independently published products, all sales are final and we are unable to accept returns or exchanges.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@weareheavenlybodies.com, and we will do our best to make it right.
Thank you for supporting independent creators and the publication of the Heavenly Bodies.
-
Domestic Shipping (United States)
Orders within the United States are fulfilled through our Amazon fulfillment network. Most orders are processed within 1–2 business days and typically arrive within 3–7 business days, depending on your location and the shipping method selected at checkout.
Once your order ships, you will receive a tracking number via email so you can follow its journey to your doorstep.
-
Because our inventory ships from a third party warehouse, we are not able to customize packaging & no, we cannot include personalized notes. We do promise, however, each package is beautifully wrapped & fit for gift-giving.
-
We aren't able to offer refunds on packages that show "delivered" but you didn't receive. Most often, they are left with a neighbor (ask your neighbors if your package is missing). The worst case scenario, is that your package has been stolen off your doorstep - which is, sadly, not something we can take responsibility for. We recommend placing a sign outside of your home with directions on where packages can be safely left in the event you are not home.